Made to connect.How do I request a Brazilian tax invoice for my payment?
To request a Brazilian tax invoice (nota fiscal) for your E-lemento subscription, send a request through support inside the platform. Our team will receive the request and arrange the invoice for the payment you identify.
How to request it
- Sign in to your account and open platform support.
- Explain that you need a Brazilian tax invoice and identify the relevant subscription or payment. Include the billing reference if available to help us locate the transaction.
- Review and confirm submission in the support flow.
If we need additional information, we will contact you through support. For now, our team handles these requests; a conversation with the AI alone does not confirm that a request was submitted or that an invoice was issued.
You can also ask the platform assistant for guidance. If it prepares a request, review and confirm submission.
If you cannot access financial support for the account, ask the account owner to submit the request. Do not send passwords, access codes or full card details.
Platform invoice and Brazilian tax invoice are different documents
The platform invoice identifies the purchase; the payment record shows its status. The team arranges the Brazilian tax invoice (nota fiscal) on request. An issued platform invoice alone does not confirm payment or tax-invoice issuance.